FAQ
Q: Where do you deliver to?
A: We deliver to Philadelphia and the surrounding areas. Montgomery County, Delaware County, Southern New Jersey, and Delaware.
Q: How do I place an order for pickup?
A: You can now select the 'Kitchen Pickup' option when you check out.
Q: What do I need to pick up my order?
A: Present an email confirmation, cell phone or printed.
Q: If I have food allergies how do I let you know?
A: Make sure to inform us of any food allergies in the notes section at checkout. We will make sure to do whatever we can to accommodate.
Q: Where can I pick up my order?
A: You can pick up your order at our production facility between 11:00 AM - 3:00 PM every Sunday afternoon. Our address is 5070 Parkside Ave. Philadelphia, PA 19131
Q: When do I need to order by?
A: Orders close every Friday night at 5:00 PM for delivery Sunday or Monday.
Q: When do you deliver?
A: You can expect Performance Meal Prep to deliver between the hours of 12:30-9:30 PM On Sundays. You can expect Performance Meal Prep to deliver between 7:00 AM - 1:30 PM Monday Mornings. We are also offering Monday Evening Delivery between the hours of 3:30 PM - 9:00 PM
Q: How do I heat my meals?
A: Place a drop of water in the container, microwave on high heat 1-3 minutes with the cover cracked depending on the strength of your microwave.
Q: Can I freeze my meals?
A: Yes! Make sure the lid is on tight and pull out 5 hours prior to eating, Heat as normally instructed and enjoy. We recommend not freezing meals for over one month
Q: Can I order on the phone?
A: Yes, as scheduled.
Q: How often does your menu change?
A: Our menu is updated bi-weekly; you may see some items repeat themselves, however you will never see the same menu.
Q: Are nutrition facts given for each meal?
A: Yes! PMP list's full macronutrient information on each package. A macronutrient is Carbohydrates, Protein, and Fat. We also list calorie counts for each meal. PMP Uses a software called MenuCalc which calculates our macros for us. Please note that all of our food is prepared by our chefs using various preparation methods, therefore macronutrient information may not be 100% accurate.
Q: Can you deliver to my office instead of my home?
A: Yes! Make sure to list an accurate shipping address at checkout. Also, don't hesitate to tell your colleagues.
Q: I have a wholesale inquiry, who do I talk to?
A: For information on becoming a wholesale partner, please contact us at Hello@eatpmp.com
Q: Does Performance Meal Prep have brand ambassadors?
A: Yes! If you are interested in promoting PMP give us a call or e-mail us Hello@eatpmp.com. We have several brand ambassador programs available.